ᴀʙᴏᴜᴛ
about the artist _(:3 」∠)_
my name is hunter and i am the artist behind heartputty! my art is meant to bring you fuzzy feelings of joy & nostalgia. you will find themes of friendship amongst my original characters, poppy & friends, because having true friendship is so special & rare to find. (◕⩊◕✿)
⭐ shipping/tracking ⭐
☆ all packages are shipped via USPS with tracked shipping!
domestic US shipping: $4+ (3–7 business days)
international shipping: $15+ (1–3 weeks)
☆ free shipping on US orders $50+!
⭐ store policies ⭐
✿ fulfillment / processing
all orders are packed + shipped within 1–3 business days.
✿ returns / cancellation
orders that haven’t shipped yet can be cancelled—just email me ASAP!
returns are not accepted.
✿ incorrect address info
if a package is returned due to an incorrect address and i wasn't contacted before it shipped, the customer will be responsible for reshipping costs.
✿ international customers
you may be charged customs fees when your order arrives. please check your country’s import rules before ordering!
i do not collect taxes, duties, or fees for international orders. these are the buyer’s responsibility and vary by country. they are not included in the product price or shipping cost.
⭐ FAQ ⭐
my order is lost, damaged, or missing items!
if your package is lost, please contact your local post office first! i’m not responsible for what happens to packages after shipment.
if your package is damaged or missing items, email me with photos so i can help correct your order. ♡ (◡⩊◡)
do you ship internationally?
yes! all orders ship from the US to most countries worldwide.
please see the 'international customers' section above for info on tariffs & fees.
unfortunately, i’m not currently shipping to Europe due to GPSR restrictions—but i hope to in the future! thank you for understanding! ♡
can i get free shipping?
all US orders $50+ are eligible for free shipping!
to minimize lost orders, only tracked (paid) shipping is available.
when will you be adding new products?
i'm constantly cooking up fresh ideas! follow my socials for updates on what’s coming next! (★ω★)/
have more questions?
contact me via email ↓ (◕⩊◕✿)
